Summary of standards to be assessed

The Approved Provider Scheme is based on a set of standards that encompass the six themes highlighted below.

Headway is managing this project with the experience of the Service User and their family / carer as its main priority. The standards selected for evaluation within each of the above domains thus reflect the need for primary and fundamental care / choice and dignity issues being central to the care provided.

Communication

• AP1 : Staff, Service Users and Carers Involvement
• AP2: Communicative Environment
• AP3: Shared decision making
• AP4: Communication Aids to Include: Tools / Charts / Electronic Aids
• AP5: Involvement with External Organisations

Culture

• AP6: Philosophy
• AP7: Spiritual, Social and Sexual attention
• AP8: Re-enablement approach
• AP9: Engagement with families / external agencies / local communities
• AP10: Unit's Culture
• AP11: Mental Capacity Act (MCA) / Deprivation of Liberty (DOL) or Equivalent

Development

• AP12: Outcome Monitoring
• AP13: Induction / Evaluation / Feedback
• AP14: Training
• AP15: Research/Evidence Based Practice

Governance

• AP16: Person Centred Care / Privacy and Dignity
• AP17: Evidence of Specialist Provision for Client Group
• AP18: Appropriate Management / Staffing
• AP19: Philosophy and Staff Awareness

Quality

• AP20: Quality Assurance Tool, Audit and Evaluation
• AP21: Documentation
• AP22: Meaningful Activities
• AP23: Clinical / Medical Needs
• AP24: Nutrition (Range / Environment / Specific Service User Needs)

Environment: Psychological / Emotional

• AP25 Relaxation / Recreation
• AP26: Psychological / Emotional Needs
• AP27: Privacy and Dignity
• AP28: Safeguarding

Environment: Physical

• AP29: Buildings
• AP30: Policies and Procedures
• AP31: Health and Safety
• AP32: Challenging Behaviour
• AP33: Appropriate provision for Service Users, family / carers and visitors