Headway Brain Injury Identity Card

The Headway Brain Injury Identity Card gives brain injury survivors added confidence in social situations, ensuring they receive an appropriate response and support.

An example Headway Brain Injury Identity Card

Delays in ID Card processing times

Due to some staff changes at Headway, we are currently experiencing some delays in processing ID card applications.

Who can apply for a Brain Injury Identity Card?

The Brain Injury Identity Card is available to anyone in the UK aged 18 and over with a verifiable brain injury.

For those under 18, please visit the Child Brain Injury Trust for their dedicated card.

Why carry the card

Brain injury can affect memory, speech, balance, fatigue levels, mood, and behaviour – often in ways that aren’t immediately visible. This can lead to misunderstandings in both daily and emergency situations.

The Brain Injury Identity Card:

  • Clearly states you have a brain injury and lists how it affects you.

  • Is recognised by police forces, NHS staff, and other public and private service providers across the UK.

  • Helps you get understanding and support when it matters most.

  • Reduces the need to explain your injury repeatedly.

  • Provides a direct number for specialist criminal law solicitors trained in brain injury awareness.

  • It is free of charge.

What's on the card

Front of the card:

  • Your name

  • Your photo

  • Confirmation that you have a brain injury

  • Statements of how your brain injury may affect you (e.g., memory, speech, balance, fatigue)

  • Headway logo and official recognition statement from the NPCC and Police Scotland. Applicants from Northern Ireland will have two Headway logos.

  • 24-hour solicitor helpline number: 0800 140 4031 – for criminal legal advice from solicitors trained in brain injury awareness

Reverse of the card:

  • Headway’s freephone helpline number: 0808 800 2244 – for brain injury advice and emotional support

Only essential information is displayed - enough to identify and support you, without sharing unnecessary personal details.

How to apply

You will need to provide:

1. A passport-style photo

In colour, and in focus
Plain background
No sunglasses (Prescription glasses allowed)
No head covering unless for medical or religious reasons 

2. Proof of brain injury

Medical or hospital documentation confirming your diagnosis 
If you don't have evidence, please consent to us contacting your GP by downloading and completing this form. 

Alternatively, contact the ID card team on:
Phone: 0115 695 0372
Email: idcard@headway.org.uk

To start your application, complete the eligibility questions below. 

Apply now: Start your application

Please answer the following questions about the card holder:

0/3

  1. Is 18 years of age or over

  2. Is a UK resident

  3. Has a verifiable brain injury

You can apply for a Headway Brain Injury Identity Card

Apply now

You are not eligible for a Headway Brain Injury ID Card

Our online application form is the fastest and simplest way to apply, however you can also download a printable copy of the application form. Documents sent by post will be securely disposed of unless you request their return.

Replacement cards

If your card is lost, stolen or damaged, a new application is not required. 

Email idcard@headway.org.uk with:

  • Full name

  • Date of birth

  • Current address

Frequently asked questions

Who can apply?

Anyone in the UK aged 18 or over with a verifiable brain injury.

Is it free?

Yes – there is no cost for the card.

How long does it take?

Usually 8 - 12 weeks from application. The process may take significantly longer if you are unable to provide evidence of your brain injury during the application process.

Do I need to be a Headway member?

No – membership is not required.

What's the number on the card for?

It connects you with solicitors who are trained in brain injury awareness and can offer legal advice or representation.

Can I apply if I've never been in contact with the police?

Yes – the card is for everyday life as well as emergencies.

Contact us

0115 695 0372

Monday to Thursday, 9am - 4pm