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Coronavirus and brain injury: We’re here for you

Fri 15 May 2020

The health, social and economic impact of coronavirus, or COVID-19, cannot be understated.

At Headway, we understand that the ever-changing environment, in which social change is happening at an unprecedented pace, is causing significant concern to individuals and families affected by brain injury.

We know that routine can be very important to some people living with the long-term effects of brain injury, with social isolation often exacerbating its behavioural, emotional and psychological effects.

Social isolation can also put great strain on families, particularly if they are poorly and required to self-quarantine for 14 days.

We’re here for you and will continue to provide as much support as we can during this incredibly challenging time.

How we can help

Our helpline will remain open to anyone who requires support or information about brain injury. The team cannot answer medical questions about the virus and won’t be able to offer advice on any symptoms related to it, but they can offer reassurance and a friendly voice.

The Headway Helpline: Here to help...0808 800 2244 We are open 9am - 5pm Monday to Friday

Contact the helpline by calling 0808 800 2244 or emailing

The charity’s online forum, HealthUnlocked, is a community for anyone affected by brain injury. It provides you with a chance to connect and share with people who understand brain injury and its effects in a friendly, safe and mutually supportive environment.

Headway groups and branches have had to suspend many of their face-to-face services in accordance with the government’s advice – but they are determined to do all they can to find alternative ways to support those who rely on their help.

If you are currently being supported by a local Headway group or branch, you should be able to contact them via the usual telephone or email addresses, although please be aware that not all phone lines will be manned as premises and offices are required to close.

Staying safe

Some groups have a greater chance of severe illness as a result of coronavirus, which affects lungs and airways. These groups include those over the age of 70, people who are pregnant, and those with certain underlying health conditions.

We urge everyone to strictly follow the government’s advice given on the website. This includes guidance on living with a vulnerable person, advice for formal carers, and advice for informal carers.

Please be assured that throughout this period of uncertainty and challenge, we will do everything we can to offer support. You are not alone.

Charity shops update

Headway shops remain closed.

We will only re-open a Headway shop when we are confident that we can offer a safe environment for our volunteers, staff and customers and it is financially viable for us to do so.

The links below provide some useful information for people who are affected by brain injury:


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Headway - the brain injury association is registered with the Charity Commission for England and Wales (Charity no. 1025852) and the Office of the Scottish Regulator (Charity no. SC 039992). Headway is a company limited by guarantee, registered in England no. 2346893.

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